Horaires de nettoyage dynamiques pour les trains et les gares

The objective is to always get the right agents doing the right activities during journeys or at train stations.

However, there is only a limited number of trained agents, each having their own demonstrated performance per operations, they also need to start and finish at specific times and locations. Also, many things are thrown at the logistics team every day: train schedule changed, absentees, asset failures.

As such, even a plan prepared in the morning may need reworking at lunch, otherwise capacity is gone forever. As an example, two trains have been delayed leading to conflicting timelines, on top of it, one of your agents had to be sent home as they were feeling unwell.

What are your options? Metronome was set to offer a continuous planning system to help match agents to cleaning tasks given competences, availabilities, and location constraints. The solution supports the supervisor department and the team on the ground with a smartphone app to track execution and collect new information for replanning.

You are set to have:

• the right number of resource and competences every day to clean trains and stations
• a cleaning team formed and positioned optimally based on timing and requirements
• facilitated communication between agents and managers without paper-based processes